EnquiryOps

Convert More Parent Enquiries Into Enrolments

EnquiryOps gives each parent enquiry an owner and a next action, keeps WhatsApp follow-up moving, and shows where families stall before enrolment.

$199 refundable deposit. Credited to setup. Returned in full if we're not a fit.

WhatsApp-first Built for SG centres Founding Five Guarantee

See how it works

Follow an enquiry from first message to enrolment.

Centre overview

Good morning, Alicia

New enquiries
128+12%
Median response time
2mOn target
Trials booked
41+8
Enquiry-to-enrolment
34%+3 pts

Pipeline

New enquiry

24

Contacted

18

Trial booked

12

Enrolled

9

Every enquiry answered. Every follow-up tracked. More trials converted.

5 founding-centre slots. $199 refundable deposit. Credited toward setup or first month.

An enquiry stalls when no one owns the next step

A quick reply starts the conversation. EnquiryOps assigns the owner, flags the next WhatsApp action and tracks the family from enquiry to enrolment.

Where enquiries land today

WhatsApp Website forms FB / IG ads Staff inboxes Holiday camp campaigns Calls & walk-ins
“Can I get back to you after I check with the teacher?” Never followed up
Trial attended on Saturday. Nobody called on Monday
Waitlisted parent forgotten when a seat opened
Term ended. No renewal nudge went out

Slow first response

Parents enquire at 3 centres at once. The centre that replies in minutes, not hours, usually wins the trial.

Trial coordination chaos

Checking vacancy, getting teacher approval, offering a slot, confirming with the parent. Four manual steps, each one a drop-off point.

Follow-ups live in someone's head

Post-trial decisions, waitlist offers, and renewal nudges depend on whoever remembers. People forget. Systems don't.

Revenue leaks quietly

Every missed re-enrolment, sibling opportunity, and unsent review request is money your marketing already paid for.

We benchmarked 100 tuition and enrichment businesses in Central Singapore. Stronger centres already had WhatsApp, enquiry forms, reviews, and basic tracking. The gap wasn't a missing CTA. It was the messy parent conversion path after the enquiry.

29 of 30

top-scoring centres had no self-serve calendar booking

28 of 30

had no live chat or AI chat on their site

13 of 30

showed no visible CRM or form automation

From a 100-business Central Singapore tuition & enrichment benchmark, top 30 by overall digital presence score.

The enrolment journey

Give each enquiry an owner, a next action and a clear outcome

1Enquiry

Where it leaks

A parent messages after hours, then keeps looking while the details sit across inboxes and phones.

Safeguard

Bring every enquiry into one visible follow-up flow.

2Trial

Where it leaks

Availability, teacher fit, and parent timing are confirmed in separate conversations, with no single next step.

Safeguard

Turn back-and-forth into one guided booking path.

3Renewal

Where it leaks

Renewals, waitlists, and sibling opportunities depend on someone remembering at exactly the right moment.

Safeguard

Build the next conversation into the family journey.

EnquiryOps flags the next WhatsApp action and shows where each family stalls before enrolment.

Want the mechanics? Open the demo dashboard and walk the pipeline yourself.

See where each family stalls before enrolling

See who is waiting, what your team needs to do next and how each trial ended.

Move each enquiry toward a decision

EnquiryOps flags the next WhatsApp action and tracks the family through trial, enrolment or a clear no.

No sign-up needed · loaded with realistic demo data

The Founding Five Guarantee: more booked trials in your first 60 days than in the 60 days before, or we refund every dollar you've paid us, setup included, and keep working free until you get them.

Reserve a founding-centre slot with a refundable deposit

We onboard five founding centres ourselves. If you proceed, we credit the $199 deposit toward your setup or first month. If EnquiryOps is not a fit, we refund it.

Step 1

Founding Centre Deposit

$199, fully refundable. Reserves one of 5 founding-centre slots and books your fit call. If EnquiryOps is not a fit, you get it back. If you proceed, it is credited toward setup or your first month. Paid via Stripe, followed by a short fit call.

$199

refundable deposit

Step 2 · Founding cohort

Founding Pilot

5 slots only

$399/mo

+ $499 one-time setup (founding rate)

What you actually pay

  • Today: $199 refundable deposit
  • If EnquiryOps is a fit: $499 setup (your $199 is credited, so $300) + $399/mo
  • If EnquiryOps is not a fit: $199 back, you owe nothing
  • WhatsApp-first pipeline and automations for one location (extra branches quoted separately)
  • AI-assisted replies with human handoff, pilot scope
  • Personal onboarding, migration, and a founder-direct support line
  • Weekly conversion review

Backed by the Founding Five Guarantee: results in 60 days or every dollar back, setup included.

Standard pricing after the founding cohort. From $499/mo + $999 setup.

Starter · Growth · Multi-Branch

Setup fees shown above. No long lock-ins. EnquiryOps earns the renewal.

Frequently asked questions

Reserve a founding-centre slot before the first cohort closes

Backed by the Founding Five Guarantee: results in 60 days or every dollar back, setup included.

5 centres. Personal onboarding. $199 refundable deposit, credited toward setup or your first month if we proceed, returned in full if we don't.